Unable to begin feeder import process

[Four Dogs]

Ok, I am now into my 6th day playing without Poker Tracker. Not that PT 3 has ever run well for me since I bought it, but at least it was servicable, now it's useless.
It takes over a minute to load, but that's really unimportant as even after it does load, I can't import any hands. It ran ok, sort of, for a week or so then this message appeared.

Unable to begin feeder import process. Reason: Unable to login to database (PT3_2008_05_17_004613). Reason: could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "localhost" and accepting TCP/IP connections on port 5432?

I know I'm not the only one who's having this problem as I did a search for it before I decided to post my own thread. In each case the reply from support was to open PostgreSQL and then Start service followed by a reboot if that didn't work. It didn't work. I replied to 2 of the previous related threads but have not recieved a reply. If I can't get this worked out, I might as well have just wiped my ass with the $80 I spent on PT3.

[WhiteRider]

I'm not a postgres expert, so I'm afraid I can't really help, but I've added link to this topic to the Postgres FAQ.

Do any postgres experts have any ideas?

Could you (Four Dogs) and anyone else experiencing this problem please give us some details about your system so that we can try to work it out?
e.g. Operating system, anti-virus / firewall software, etc.

My other suggestion would be to try uninstalling and re-installing postgres, although this is not absolutely straightforward.
See details here:
viewtopic.php?f=17&t=2136

[Four Dogs]

Thank you WhiteRider.
I am running a Gateway GM5420 with an Intel Core2 CPU 1.86 GHz and McAfee Security Center.
I tries allowing the port and program but that didn't seem to work either. If I figure it out I will post the solution.

[Four Dogs]

Still no sollution to this? :cry: Can I get my money back?

[WhiteRider]

Someone else has just worked out how to get postgres running after having problems, and has posted how she worked it out - please read this post:
viewtopic.php?f=15&t=7179&p=33158#p33111

[Four Dogs]

Thanks WhiteRider, I'll give it a try.

[Yasha]

Hi again,

After couple days PT3 stoped working again. With my knowledge of computers it's a real headech...

It gives now this: 2008/07/26 21:03:47: PartyGaming: Error: Invalid pot size/winnings for hand #7247615648 (Hand #7247615648)

Any help?

Thanks in advance

[WhiteRider]

This is a known issue in Beta 15, but don't let that stop you submitting a few hand histories for the hands that don't import.

[Yasha]

Thx for your quick reply, but how do i fix it then?

[WhiteRider]

It's a known problem, that means that it's being worked on.
If you want to help, send some hand histories, as suggested.