Apparently I played 2 games in the year 2100...

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Re: Apparently I played 2 games in the year 2100...

Postby fyl2u » Sat Jun 14, 2008 2:15 pm

WhiteRider wrote:A database created before the commercial release would be considered 'old'.
When you have time, please try creating a new DB with beta 13 and re-importing.


OK, that hasn't worked.

After a 2 hour import, not only has it INCREASED the number of games that I've "played" in 2100 to 44 (forty four), but it's also lost all the tournameny results I'd inputted previously so now my graph is meaningless.
Last edited by fyl2u on Sat Jun 14, 2008 2:24 pm, edited 1 time in total.
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm

Re: Apparently I played 2 games in the year 2100...

Postby WhiteRider » Sat Jun 14, 2008 2:20 pm

Are the same tournaments imported incorrectly?
If you didn't already, please attach a few of the incorrectly imported files to a support ticket.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Apparently I played 2 games in the year 2100...

Postby fyl2u » Sat Jun 14, 2008 2:27 pm

WhiteRider wrote:Are the same tournaments imported incorrectly?
If you didn't already, please attach a few of the incorrectly imported files to a support ticket.


I've no idea - I would guess that 4 of the 44 new "2100" tourneys were the same ones that were incorrect in my old database.

How do I find the offending files in my HH folder? Is there an easy way or do it or do I have to create more new DBs and import on a trial and error basis?
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm

Re: Apparently I played 2 games in the year 2100...

Postby WhiteRider » Sat Jun 14, 2008 2:29 pm

Is the tournament number included in the file names at all?
If not, you could zip and attach the whole lot..
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Apparently I played 2 games in the year 2100...

Postby fyl2u » Sun Jun 15, 2008 7:30 am

WhiteRider wrote:Is the tournament number included in the file names at all?
If not, you could zip and attach the whole lot..


OK, I've got a 17Mb zip file of my HH folder ready to come to you.

Shall I put it on the FTP server? (I discovered in the past that your support system doesn't allow files larger than 10Mb)
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm

Re: Apparently I played 2 games in the year 2100...

Postby WhiteRider » Sun Jun 15, 2008 9:12 am

OK, that's fine - make sure you create a ticket and link to the file you upload so it doesn't get lost! Thanks.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Apparently I played 2 games in the year 2100...

Postby fyl2u » Sun Jun 15, 2008 9:27 am

Has the FTP password been changed?

I can't seem to connect to the site anymore.
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm

Re: Apparently I played 2 games in the year 2100...

Postby WhiteRider » Sun Jun 15, 2008 9:30 am

I don't know, but I guess they probably change it fairly frequently, I didn't think of that.
Please create a ticket and say what you want to do, and I'm sure someone will give you the current pwd.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Apparently I played 2 games in the year 2100...

Postby fyl2u » Sun Jun 15, 2008 9:34 am

Oh, OK, thanks. Will do.
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm

Re: Apparently I played 2 games in the year 2100...

Postby fyl2u » Mon Jun 16, 2008 2:03 am

It's gone up to 5 games in 2100 now in my original DB.
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm

PreviousNext

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 19 guests