Pokerstars + PT 3 shutting down

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Pokerstars + PT 3 shutting down

Postby ne0bis » Tue Aug 05, 2008 8:05 am

I have a problem with PT3. The session goes all right and suddenly the soft shutdown showing this error :http://img243.imageshack.us/img243/4035/yuifuibe1.jpg

Whats the problem ? Thanks

PS im a vista user launching in admin mode
ne0bis
 
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Joined: Sat Mar 15, 2008 6:58 am

Re: Pokerstars + PT 3 shutting down

Postby WhiteRider » Tue Aug 05, 2008 8:17 am

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first) to the
Support system , and link to this thread in the reference field of the ticket.
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Re: Pokerstars + PT 3 shutting down

Postby ne0bis » Tue Aug 05, 2008 10:28 am

Does the problem need to happend during the time im making this log? cause it happens ont every time...
ne0bis
 
Posts: 5
Joined: Sat Mar 15, 2008 6:58 am

Re: Pokerstars + PT 3 shutting down

Postby WhiteRider » Wed Aug 06, 2008 3:58 am

You can leave logging enabled and when you get the problem submit your log files BEFORE you restart PT3 so that they don't get overwritten.
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