PT3 HUD seating wrong

[Blizzard]

Hello!

I just installed PT3 and managed to get the Stars import to work. Only problem is that the HUD displays the seating wrong. So the stats pop up on the wrong seats. What can I do? I tried to install PS again, but it did't work. What should I do?
I'm using a preferred seat in the bottom left (6max)

[keggler]

you using beta 15?

you set all the preferred seats in the stars lobby?


susan

[Blizzard]

I'm using build 3.00 build 2 (with PostgresSQL). I've only set the 6max preferred seat. Should I set the rest also?

What is the difference with between this and the beta?

[WhiteRider]

Please install beta 15.
Download and install PT3.
Please read the Beta 15 release notes first.
All release notes: viewtopic.php?f=15&t=6548&start=0&st=0&sk=t&sd=a

Your preferred seating option should be auto-detected, but if it's not you can set it in PT3, on the auto import tab.

[Poker_elmo]

I have PT3, Beta 15

* Stars preferred seat set (then closed out and restarted stars)
* Preferred seat set in PT3 seat (through autoimport tab, pokerstars configuration sub-tab). I also closed PT3 after configuation and restarted

The hud displays the stats in where I would have sat if not for preferred seating. The hand history for stars indicates I am in seat 8 in the example I am looking at, when I am actually in seat 4 since I set that as my preferred seat.

[WhiteRider]

I seem to remember someone else reporting that the preferred seat isn't saved properly in PT3 so when you restart it please check the config is still set, or set it again.

[Poker_elmo]

I seem to remember someone else reporting that the preferred seat isn't saved properly in PT3 so when you restart it please check the config is still set, or set it again.

Restated again today. Doubled checked that both stars and PT3 had the preferred seat set up - and they both did. When I played again - it still showed stats as if I did not have preferred seating set up.

[WhiteRider]

OK, then Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the
Support system , and link to this thread in the reference field of the ticket.
Add a screenshot as well if you can.