PT3 shuts off

[TAXINGMAN]

Pt3 shuts off when I try to configure cash games.

[keggler]

can you be a little more specific? any error boxes? any entries in the windows event logs?


susan

[WhiteRider]

..and what version of PT3?

[TAXINGMAN]

can you be a little more specific? any error boxes? any entries in the windows event logs?


susan

I deleted everything in the group options, configure hud-cash game. I was trying to get player stats and table averages to show together on my table and apparently screwed everything up.

[TAXINGMAN]

..and what version of PT3?

beta 15

[WhiteRider]

OK, with PT3 closed, rename the file
c:\program files\pokertracker 3\data\layouts.pt3
to layouts_bad.pt3, and restart PT3 - that will reset your layouts to the defaults and should allow you to continue.

Please then attach the layouts_bad.pt3 file to a ticket on the Support system , and link to this thread in the reference field of the ticket.
This may help us provide a more graceful way of handling this situation in future.