importing hand histories

[shadey]

I want to be right up front and plead a whole ton of ignorance. However, I did get PT3 installed and thought I had it working. A bunch of hand histories did import- I think from some FTP sitngos I played 6 months ago. Now, even though I believe I have run through all the documentation on importing hand histories all I receive is the following message:

/08/16 02:11:25: Auto-Import beginning
2008/08/16 02:11:25: Full Tilt: Starting auto-import.
2008/08/16 02:11:25: PokerStars: Starting auto-import.
2008/08/16 02:11:25: Full Tilt: Found 0 files to monitor.
2008/08/16 02:11:25: PokerStars: Found 0 files to monitor.

I figure it's either really basic or really tricky. I did some searches to try to find this result and only saw one post that was close and that guy actually was importing his hand histories. He might have been even more ig than me.

Thanks for any help

[WhiteRider]

Have you configured the Full Tilt software to write hand histories?
See the site set up guides in the Documentation.
Make sure that hand history files are actually being written.
Also, see the PT3 Importing FAQ.

If you're still having trouble, post back.

[shadey]

I decided to do a total uninstall/reinstall and that did the trick. the only trick was figuring out how to handle the dos prompt on Vista. either way it looks like it is importing hands and the HUD is working. Thanks

[WhiteRider]

Great!