Export slow

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Export slow

Postby Chaser8 » Thu Aug 28, 2008 1:54 pm

I'm trying to export all my hands from PT3 so that I can start a fresh DB with Beta 16. However, after I minimized PT3, its window wouldn't restore and in task manager, it says PT3 and "Busy" are both not responding.

Should I be worried? I have about a 1m hand database.
Chaser8
 
Posts: 96
Joined: Thu Jan 24, 2008 8:03 pm

Re: Export slow

Postby WhiteRider » Thu Aug 28, 2008 5:02 pm

Has it finished? It will take a while for 1M hands, but I expect it's done by now unless your computer is very slow or busy doing other stuff..
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Export slow

Postby Chaser8 » Thu Aug 28, 2008 5:15 pm

No it has not :( and I stopped the export because I need my computer (which is lagged beyond usage).
I have hands from 3 sites, stars, tilt and party.
30 minutes after I started the export, only the stars hands were exported, which were only a few hundred. The rest of the 1m are split between tilt and party.
My computer is a duo core 2g Hz with 2gigs ram and i had no other processes running in win xp.
What would speed up the process? should I just run it over night and see what happens in 12 hours?
Chaser8
 
Posts: 96
Joined: Thu Jan 24, 2008 8:03 pm

Re: Export slow

Postby WhiteRider » Thu Aug 28, 2008 5:24 pm

Please enable logging and run it over night.
Then in the morning please attach the PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
If it finished, great, but let us know how long it took - it tells you this at the end of the export.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 0 guests