Beta 16 HUD problem, Hero stats don't show on popup

[Upeer]

I installed B16, exported, purged and reimported my DBs and then sat through over 2 hours of housekeeping. Now everyone at the tables' popups work fine, except mine. Mine is totally blank, the labels are all there, but there aren't any stats at all.

Any ideas?

[WhiteRider]

I daresay this is to do with the way the cache works, so Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[Upeer]

I daresay this is to do with the way the cache works, so Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

Ok, I've done the above. Also of note is that if I stop importing and close PokerTracker the hud lingers and causes the poker software to freeze up.
I have to end up going into task manager and shutting the hud process down manually from there in order to unlock the Poker room.

[Navie173]

Ive been having the same hud problems too!

[WhiteRider]

Thanks for creating a ticket, we'll get this fixed.