Beta 16 crashing?

[Choparno]

I think Beta 16 is causing my poker clients to crash. I had 4 different sites freeze at once as well as the PT3 table cover, which I assume means the HUD. Restarted computer, tried again, and this time 3 out of 4 sites froze, with Full Tilt still running. Restarted again, and now I cannot open Poker Tracker at all - the box saying "Poker Tracker 3" comes up, but that's it.

Suggestions?

[WhiteRider]

After rebooting, can you get PT3 to run?

Please enable logging.

Start auto import, and then launch a single site - FT is probably best because you will get the HUD for observed tables.
Open a single table. Does it run OK?
Try playing at that table.

Try a few more tables.
See if you can narrow it down.

If you get any problems, make a note of the time and exactly what the problem is, and then submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[Spider]

Hi
I am having similar issues with ipoker (titan). HUD will only display on one table, sometimes under the table image rather than on top, when the HUD crashes it's not removed from screen when the HUD/table/PT is closed. This causes the poker client to become non responsive and finally the pc crashes. This happened practically everytime and as a result I have reinstall Beta 15 which at least works most of the time and doesn't crash the pc when the hud crashes.

regards

Spider

[WhiteRider]

Are you using any AHK scripts while you play?
It seems like some of them are causing conflicts, which we're investigating, but if you have any 3rd party apps or scripts try turning them off.

[Choparno]

After rebooting, can you get PT3 to run?

Please enable logging.

Start auto import, and then launch a single site - FT is probably best because you will get the HUD for observed tables.
Open a single table. Does it run OK?
Try playing at that table.

Try a few more tables.
See if you can narrow it down.

If you get any problems, make a note of the time and exactly what the problem is, and then submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

After rebooting I got PT3 to run. Single table on FTP ran ok, multible tables were also ok (however, when tables overlapped the HUD stats would also overlap, rather than remain on their own table). Added some Stars tables and this was ok too. However, when I added an iPoker table, all tables froze again.

If this doesn't help, next time I will enable logging. I don't use any AHK scripts.

[WhiteRider]

Yes, Please enable logging, reproduce the problem by playing a few hands on a single iPoker table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the
Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[crazeegerbil]

also hv the problem, that pt3 is freezing my whole pc -> i use the betpot autoscript

and table tracker is taking very very very long in beta 16 to analyze the tables

[WhiteRider]

also hv the problem, that pt3 is freezing my whole pc -> i use the betpot autoscript
and table tracker is taking very very very long in beta 16 to analyze the tables

Did you do the housekeeping?
You need to build the cache for every database you have configured for use in the HUD to get the benefit.

Have you tried without betpot script running to see if there is a conflict?

[Togozner22]

I did do the housekeeping and it's crashing all the time on PS.

[traction]

my beta 16 is crashing every time I close PT3. It freezes the sites. Suggestions?