Just another crash

[DonkFish]

I'm running PT version 3 beta 16 on a w2k system.

I bought that software months ago and since then it never worked correctly. I have been promised umpteen times that the next update will solve all problems. I am a software developer myself and know from experience that there is some uncertainty when a software is ready to use. In this case my patience has been overstretched by a large margin.

Because there have been some problems with Poker Tracker all the time I'm happily installed the new version. I see two *major* problems:

1. For unknown reasons the systems complains about to less memory. (Running Pokerstars 2 tables max plus PT).

2: Sometimes I get such errors:


2008/08/29 15:56:32: PokerStars: Hand Imported (#...) from 10... 7
2008/08/29 15:58:03: PokerStars: Hand Imported (#...) from 10... 7
2008/08/29 15:58:25: Access violation (Flags: 0; Address: 0x00614115)(Line #235)
2008/08/29 15:58:25: Access violation (Flags: 0; Address: 0x00614115)(Line #235)

---dozens of identical lines snipped...

2008/08/29 15:58:54: Access violation (Flags: 0; Address: 0x00614115)(Line #235)
2008/08/29 15:58:55: Access violation (Flags: 0; Address: 0x00614115)(Line #235)
2008/08/29 15:58:56: Access violation (Flags: 0; Address: 0x00614115)(Line #235)
2008/08/29 15:58:56: PokerStars: Stopping auto-import.
2008/08/29 15:58:56: Fatal Exception during Auto-Import shutdown process: Access violation (Flags: 0; Address: 0x008775bc)
2008/08/29 15:58:56: Auto-Import stopped.
2008/08/29 15:58:56:


The access violation is not a marginal problem. The software simply does not work. Short and sweet: I'm fed up to the back teeth with it! Instead of problems getting solved things are getting worse! If I can place a bet this software will ever work correctly I know where to put my money on.

I will *never again* buy any software or anything else which is in "beta stage". Especially not from this manufacturer.

[WhiteRider]

Did you have logging enabled when this happened?
If not, Please enable logging, and if you see it again submit your PokerTracker.log and the hand history files (zip/compress them first, call it logs.zip) to the
Support system , and link to this thread in the reference field of the ticket so that we can investigate.