Beta 16 not importing HH's

[CawfeKid]

I am using Windows Vista and Beta 16 is not auto importing hand histories when I play on Poker Stars. Please help.

[WhiteRider]

Are you running both PS and PT3 as Administrator?

Is this for tables you are actually playing?
Do you have PS configured to write hand histories to disk? (PS guide in Documentation)
Have you configured PT3 auto import to know where these files are?
Is PS installed in English?

[CawfeKid]

Yes to all.

[WhiteRider]

What does the auto import "Import Status" window report when you start auto import?
Paste the contents here..

[CawfeKid]

2008/08/30 03:28:54: Auto-Import beginning
2008/08/30 03:28:54: Full Tilt: Starting auto-import.
2008/08/30 03:28:54: PokerStars: Starting auto-import.
2008/08/30 03:28:54: Full Tilt: Found 0 files to monitor.
2008/08/30 03:28:54: PokerStars: Found 0 files to monitor.

Oh wait, all of a sudden it started working after 3 hands imported. Guess I figured it out.

[WhiteRider]

Great!

[millerca25]

I am having the exact same problem as CawfeKid. I have not had any problems at Full Tilt, but I cannot import hand histories from PokerStars. I have closed both programs and re-opened them, and it still does not work. I have rebooted my machine, and it did not help. I am only playing one table with the same setup described by Kid. I did verify that I have the box checked in PS software to save hand histories and the location is correct. I did not have any problems until I downloaded Beta 16. Is this a PS issue?

[WhiteRider]

Are the hand history files actually being created in the folder you specified?

Are you on Vista? Running both PS and PT3 as Administrator?

[millerca25]

No, the hand histories were not being created. Yes, I am running Vista. I was running PT3 as an admin, but not PS. I changed PS to run as admin, and the hand histories are now being imported.

THANKS FOR YOUR HELP!!! Sorry for not catching this from your earlier reply to Kid.

[WhiteRider]

No problem, glad you got it working.