HUD won't display

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HUD won't display

Postby KritiKal » Tue Sep 02, 2008 12:43 am

Started up PT3, hud won't come up at all. The PT icon is on the tables and I can see the last hand but the player stats will not show. I ran the housekeeping but it didn't fix the problem. I then upgraded to beta 16, ran housekeeping, still nothing. I've double checked the HUD configuration and it is enable to show player stats. The table stats are also enabled but those aren't showing up either.

I've hand the program installed all of 24 hours and in addition to this issue its also crashed 3 times, please help.
KritiKal
 
Posts: 2
Joined: Sun Aug 31, 2008 8:37 pm

Re: HUD won't display

Postby WhiteRider » Tue Sep 02, 2008 4:53 am

Check the HUD Options tab - what is the 'minimum hands required' value? Stats won't be shown for players until you have this many hands on them.

With PT3 stopped, try renaming the file:
c:\program files\pokertracker 3\data\layouts.pt3
..and restart PT3 - this will reset the layout to the default so that we can rule out any issues there.

What site are you playing at?

If none of that solves it, Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the
Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
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Location: UK

Re: HUD won't display

Postby KritiKal » Wed Sep 03, 2008 2:19 am

Renaming the layouts file fixed the problem. FWIW, right before it "crashed" all my fonts on the HUD were different and slightly larger. Thanks for the fast response and assistance.
KritiKal
 
Posts: 2
Joined: Sun Aug 31, 2008 8:37 pm


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