HUD PopUp Window

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

HUD PopUp Window

Postby Cliff Dann » Sat Sep 06, 2008 2:12 pm

My HUD constantly displays all of the player stats in the vertical, black, rectangular window. I can not minimize the window but can move it around the screen. In the HUD 'group' options under 'popup' the only option I have is 'none'. Perhaps these two things are related?

Any feedback is welcome!

Cliff
Cliff Dann
 
Posts: 3
Joined: Sat Jul 26, 2008 12:37 pm

Re: HUD PopUp Window

Postby Cliff Dann » Sat Sep 06, 2008 2:15 pm

The HUD popup window I am referring to is not the small, custom window but the large rectangular window which can be shown, on-demand, with a left click. This is the window that I can not minimize.

Thanks

Cliff
Cliff Dann
 
Posts: 3
Joined: Sat Jul 26, 2008 12:37 pm

Re: HUD PopUp Window

Postby WhiteRider » Sat Sep 06, 2008 2:28 pm

I think you have changed the popup group to be 'show on table' instead of 'popup use only'.
Open the HUD config window, and on the Groups tab, select 'Default Popup' and set it to show: 'popup use only'.
Then select the other group, and set the Popup: field to 'Default Popup'.

See the HUD Guides in the Documentation and the How To: HUD Configuration for more information.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: HUD PopUp Window

Postby Cliff Dann » Sat Sep 06, 2008 6:16 pm

Now the error I get is as follows:

Exception: Trying to access an index outsize of array (7 when array is only 6)

Cliff
Cliff Dann
 
Posts: 3
Joined: Sat Jul 26, 2008 12:37 pm

Re: HUD PopUp Window

Postby WhiteRider » Sun Sep 07, 2008 4:01 am

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
Please attach the file "c:\program files\pokertracker 3\data\layouts.pt3" too.

After this, if you haven't made many changes to your layout you may want to revert to the default.
With PT3 closed, Rename the layouts.pt3 file I mention above and when you restart PT3 it will recreate the default layout for you, which should work.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 0 guests