Exporting hand histories

[Baldnbroke]

I am trying to get a look at my all-in luck. I tried to export all hands and then import them into PT2 to use pokerEV. First of all, if there is a better way to do this, please let me know.

My problem is that the hh text in the exported files seems to be compressed, so that PT2 can't import the files. I get a bunch of errors. How do I do this?

[WhiteRider]

Are you using the Database -> Database Management window to Export?
The exported hand histories should be unchanged when they are exported.
What site(s) are the hands for?
What do the errors say?
Have you got an up to date version of PT2?

[Baldnbroke]

Are you using the Database -> Database Management window to Export?

Yes.

The exported hand histories should be unchanged when they are exported.

They are not, It looks like a lot of newlines and spaces are missing.

What site(s) are the hands for?

Party

What do the errors say?

I will get back to you tomorrow on the precise errors, but it was something about not recognizing player names, possibly because of missing newlines and spaces.

Have you got an up to date version of PT2?

Yes

[WhiteRider]

OK, please attach one of the exported files which fails to import to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
Let us know the errors you get too.