Ipoker missing hands

[guedal]

I've experienced missing hands cases on Ipoker. I noticed this after trying to match the difference in cashier betoween session start and end and the winnings/losses by time at PT3. Then I went to processed folder and launched manual re-import of latest Ipoker hands and PT3 finds a few hands it didn't import while I was playing. Then figures match. Is this issue affecting someone else?

[WhiteRider]

What version of PT3 are you running?
Since you noticed this, does it happen every session - how many hands were picked up second time around (and how many total)?

[guedal]

What version of PT3 are you running?
Since you noticed this, does it happen every session - how many hands were picked up second time around (and how many total)?

I am running Beta 17. 5 to 7 hands out of 500 picked up on 2nd. trial.

And now Ongame! I just finished a cash session at Ongame, and I immediately recognized PT3 was not importing my last hand played (very short session of around 100 hands). I kept refreshing and the hand didn't show up. I stopped and restarted autoimport and nothing. Then, I went the old fashioned way to the processed folder and manual imported the Ongame db file. PT3 then brought the missing hand.

Too many errors I think.

[WhiteRider]

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
After you stop auto import, do the manual import as well so it's all in the logs.
Thanks.

[rebelry]

I too have this issue and have submitted a ticket along with my log.

[WhiteRider]

Thanks.

[rebelry]

This is still happening and I am needing to manually import every session after playing as it always finds more hands on the manual import. Only posting this so others are aware to check it out. I've have resubmitted logs for beta 18 and Build 3.