Reports hasnt saved

[ibron]

I've made some reports (like flush draws on the flop; sets on the flop) but after I log out from PT3 they are disappearing. The report's name are still there, but they are "empty".
I have only two reports which are still saved and "stayed" after reboot...
What should I do?
Vista SP1, beta 17

[WhiteRider]

You will need to re-run the report after you click on it's name. Or do you mean that the stats you added to the report aren't saved?

[ibron]

Sorry, my fault! These aren't reports. These are filters. I've made 4 filters, and only 2 has saved, other 2 (flush draws and sets) disappeared after rebooted PT3.

[WhiteRider]

OK. You definitely gave them a name and clicked to save them?
Is there a particular type of filter that doesn't seem to save? i.e. something that you are filtering for.
If you create the same filter again and name it, and save it, does it still not save properly?
If you can reproduce something, tell us exactly what you are filtering for so that we can test it too, and get it fixed.

[ibron]

OK. You definitely gave them a name and clicked to save them?
Is there a particular type of filter that doesn't seem to save? i.e. something that you are filtering for.
If you create the same filter again and name it, and save it, does it still not save properly?
If you can reproduce something, tell us exactly what you are filtering for so that we can test it too, and get it fixed.

Yes when I made it it is ok until I switch of PT3.
An easy filter: WTSD: ticked went to showdown. - hadnt saved after reboot
Flush draws on the flop: suited cards and flush draws on the flop and call (all ticked) and WTSD - hadnt saved after reboot
Set on the flops: pairs preflop and set on the flop - ok
Time filters: like nl10 and ftp and between two dates are ok

[WhiteRider]

I've just tested this with the WTSD filter and it works fine for me.
If you have one that you can recreate consistantly failing, please enable logging, restart PT3, create and save a new filter you expect not to save properly. Close PT3 down and make a copy of the file:
c:\Program Files\PokerTracker 3\PokerTracker.log
Reboot if that's what you normally do, and run PT3 again, and attempt to open the new filter. Stop PT3 and send both the copy of PokerTracker.log you made above, and the new one, to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.