Problem

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Problem

Postby Damnringer » Fri Sep 12, 2008 12:26 am

I just updated my version from 15 to 17 and now i'm getting an error in my window that usually tells me player names...

"unable to login to database (PT_2008_05_15_201552). Reason: could not connect to server: connection refused (0x000027D/10061) Is the sever running on host "localhost"

I have recently installed holdem manager and didn't like it, so did holdem manager mess up my postsql settings? If so how do i reset them? I tried uninstalling PT3 and postsql, then i reinstalled version 17 with the included postsql.

I had used PT3 up to this point with no serious problem just lag. Has this been answered before?
Damnringer
 
Posts: 4
Joined: Mon Mar 10, 2008 7:29 pm

Re: Problem

Postby Damnringer » Fri Sep 12, 2008 12:44 am

ok i got it working now by moving my old postgresql folder from the program files.

and now it let me reinstall PT3 fully. How do i now move my old DB into my new folder? I can't find the main DB file.
Damnringer
 
Posts: 4
Joined: Mon Mar 10, 2008 7:29 pm

Re: Problem

Postby WhiteRider » Fri Sep 12, 2008 4:30 am

There isn't a 'main DB file' - postgres manages your database across multiple files and folders.
When you re-installed PT3 did you also re-install postgres?
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problem

Postby Damnringer » Fri Sep 12, 2008 3:07 pm

WhiteRider wrote:There isn't a 'main DB file' - postgres manages your database across multiple files and folders.
When you re-installed PT3 did you also re-install postgres?


i tried to reinstall without reinstalling postgresql... but got the same error listed above. Then i uninstalled both postgresql and PT3 and reinstalled the combo file. It said that i should delete my postgresql folder from the C: as i already had the folder... I moved the folder to another location because that file contains my DB (i think) and installed it. Now i would like to get PT3 to read my existing DB. do i just need to make it look in the new location?
Damnringer
 
Posts: 4
Joined: Mon Mar 10, 2008 7:29 pm

Re: Problem

Postby WhiteRider » Fri Sep 12, 2008 5:19 pm

No, it's not quite that simple. I think there's something you have to do while installing, but I'm not sure of the exact procedure.
I'll get someone who knows more about postgres to have a look at this thread.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problem

Postby Damnringer » Sun Sep 14, 2008 9:27 pm

WhiteRider wrote:No, it's not quite that simple. I think there's something you have to do while installing, but I'm not sure of the exact procedure.
I'll get someone who knows more about postgres to have a look at this thread.


anything yet?
Damnringer
 
Posts: 4
Joined: Mon Mar 10, 2008 7:29 pm

Re: Problem

Postby WhiteRider » Mon Sep 15, 2008 4:24 am

I think our main postgres experts were both away yesterday (it being sunday) - I've bumped my request for help so you should get something today. Sorry for the delay.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problem

Postby APerfect10 » Mon Sep 15, 2008 6:23 pm

Move your PostgreSQL "data" directory back to the original location /Program Files/PostgreSQL/8.3/data.

Then when reinstalling PostgreSQL, uncheck the "Initialize Database Cluster" since your database is already in tact.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4494
Joined: Sat Dec 08, 2007 6:03 pm


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 0 guests