PT3 crashes while playing at Party

[Barkfeld]

Hi PT-guys.

Everytime I play at Party Poker PT3 crashes a few times. It says something about access violation and that I have to restart PT3 (it is a bit difficult to look at the message when I am playing 6-9 tables).

It is close to getting me to tilt so please help! :)

What could it be, and what shall I look at or try?

[WhiteRider]

What version of PT3 are you using?

[Barkfeld]

Version 3.00 build 2

[WhiteRider]

Please update to Beta 16 from this link:
http://www.pokertracker.com/products/PT ... 00.b16.exe

There have been a lot of fixes and improvements since Build 2.

[Barkfeld]

I updated it to beta 17, because it said I should when I opened PT3 (beta 16).

It seems to have fixed the crashing problem. Thanks!

Now I got two other problems though. When I use the filter to show hands from today (or since yesterday), it won't show Player Summary under General. It keeps saying "Populating...". Under Hands etc. it works fine and shows the hands from today.

Also I tried to do a Database --> Housekeeping --> Update Cache but it took forever. After 30 min. it still said 0 procent done, so I turned it off. Is something wrong, or shall I just give it a few hours?

[WhiteRider]

You need to give it time. Housekeeping will take a while for a big DB, and the % complete is misleading - it will stay on zero until it has completed the first full operation, then jump to 25%. (this will be changed)

[Ninjai]

I experience the Hud problem since I have beta 17 installed. Either the stats are totally wrong and misplaced, they would just like that disappear after some time or they need hours to show up for new players joining the tables or new tables being opened after the first stats pop up at other tables.

Sometimes it just happends like that, the other times I get an
"Error: Access violation at 0x7C921E58 (tried to read from 0x034FFFA8), program terminated.)"

I play at Party, 6-9 tables, OS: XP.

Shall I just enable logging and send in the log file?

[WhiteRider]

Have you run Housekeeping to build the cache?
Are you using the 'adjust qualifying tables limits' option on auto import tab so that the correct table size is recognized? PT-icon -> Configure Stats, does the title bar say the correct table size?

[Ninjai]

I do housekeeping about every 50k hands, the cache was rebuilt after installing beta17 and is being rebuilt everytime I update observed hands (observed db), while I didn't yet rebuild the cache in the db I store my played hands in. The "adjust qualifiying table limits" is set.

[WhiteRider]

OK, please send your log files then, thanks.