NOT IMPORTING TOURNAMENT HANDS

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

NOT IMPORTING TOURNAMENT HANDS

Postby TAXINGMAN » Fri Sep 12, 2008 12:00 pm

I have pt3 beta 17 and can import cash games but not tournament hands. I get a message saying unable to read query, reason unknown token encountered: cnt_p_raise_first_in. Pleas help!
TAXINGMAN
 
Posts: 77
Joined: Tue Jun 03, 2008 4:15 pm

Re: NOT IMPORTING TOURNAMENT HANDS

Postby WhiteRider » Fri Sep 12, 2008 12:06 pm

You need to remove the RFI (raise first in) stat from your HUD and/or Reports as there is an error in it. This will be fixed for the next release.

viewtopic.php?f=16&t=11348&start=0&st=0&sk=t&sd=a#p53049
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: NOT IMPORTING TOURNAMENT HANDS

Postby TAXINGMAN » Fri Sep 12, 2008 1:25 pm

WhiteRider wrote:You need to remove the RFI (raise first in) stat from your HUD and/or Reports as there is an error in it. This will be fixed for the next release.

viewtopic.php?f=16&t=11348&start=0&st=0&sk=t&sd=a#p53049



How do I remove it?
TAXINGMAN
 
Posts: 77
Joined: Tue Jun 03, 2008 4:15 pm

Re: NOT IMPORTING TOURNAMENT HANDS

Postby WhiteRider » Fri Sep 12, 2008 2:11 pm

From the HUD, open the HUD config window and find the RFI stat and double click it.
From Reports, click the little wrench/spanner icon to the right of the report and again find RFI and double click it in the list on the right.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: NOT IMPORTING TOURNAMENT HANDS

Postby TAXINGMAN » Fri Sep 12, 2008 3:56 pm

WhiteRider wrote:From the HUD, open the HUD config window and find the RFI stat and double click it.
From Reports, click the little wrench/spanner icon to the right of the report and again find RFI and double click it in the list on the right.




I doubled clicked on rfi and did not get anything saying reports, nor did I see a wrench/spanner icon. What did I do wrong?
TAXINGMAN
 
Posts: 77
Joined: Tue Jun 03, 2008 4:15 pm

Re: NOT IMPORTING TOURNAMENT HANDS

Postby WhiteRider » Fri Sep 12, 2008 5:25 pm

Are you having trouble in the HUD or in the main application?
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: NOT IMPORTING TOURNAMENT HANDS

Postby TAXINGMAN » Fri Sep 12, 2008 7:22 pm

WhiteRider wrote:Are you having trouble in the HUD or in the main application?



When I double click on RFI in hud nothing happens, when I go to reports there is nothing there also.
TAXINGMAN
 
Posts: 77
Joined: Tue Jun 03, 2008 4:15 pm

Re: NOT IMPORTING TOURNAMENT HANDS

Postby TAXINGMAN » Sat Sep 13, 2008 12:53 am

WhiteRider wrote:Are you having trouble in the HUD or in the main application?



Hud is the problem, now I have an additional problem. When I double clicked on RFI it went into the column on the upper right that displays the table stats. Now I get no player stats, how would I delete that to get back to normal?
TAXINGMAN
 
Posts: 77
Joined: Tue Jun 03, 2008 4:15 pm

Re: NOT IMPORTING TOURNAMENT HANDS

Postby WhiteRider » Sat Sep 13, 2008 4:44 am

Stop auto import.
On the menu: Configure -> Configure HUD -> cash/tournament, whichever you're playing.
Find RFI in the list on the right, and double click it to remove it from the list.
Go to the Groups tab, select each group in turn and go back to the Statistics tab and repeat the removal of RFI (if you're using the default layout it's probably only there once).
Click "Apply", then restart auto import.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: NOT IMPORTING TOURNAMENT HANDS

Postby TAXINGMAN » Sat Sep 13, 2008 10:14 am

WhiteRider wrote:Stop auto import.
On the menu: Configure -> Configure HUD -> cash/tournament, whichever you're playing.
Find RFI in the list on the right, and double click it to remove it from the list.
Go to the Groups tab, select each group in turn and go back to the Statistics tab and repeat the removal of RFI (if you're using the default layout it's probably only there once).
Click "Apply", then restart auto import.



I removed the RFI, but also removed the default popup in the popup box, it now say none. Will this be ok?
TAXINGMAN
 
Posts: 77
Joined: Tue Jun 03, 2008 4:15 pm

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 0 guests