Program locks up Pokerstars

[archangel95]

I'm running Version 3.0 beta 17 on a Windows Vista machine. Yes I'm running as administrator.

The program locks pokerstars about once every 1000 hands. I play around 12 tables. It's a strange error. The stars client locks and and PT3 error window pops up. If I click on a table, the table gets kind of transparent looking and nothing happens until I restart stars. I also always have to close PT3 to get stars to close.

The tab that pops up at the bottom of the screen is PokerTracker3TableCover.

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It leaves some kind of residual residue on the screen. Like the HUD stats and if I click on them it says program not responding and gives me the option to close it.

[WhiteRider]

Is this when a table closes down?
That's a known issue and will be fixed in the next release.

If it's not, Please enable logging, reproduce the problem on as few tables as possible and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.