error displaying player stats in PT

[shocun]

Hi, i got an error message in a few screens. Namely the "generell", "sessions" and "winning" screen. I post the message cause i don´t know what it means and what i can do... There it is:

Unable to execute query: SELECT (holdem_table_session_summary.id_session), (holdem_table_session_summary.flg_note), (holdem_table_session_summary.date_start), (holdem_table_session_summary.date_end), (holdem_table_session_summary.id_site), (holdem_table_table_name), (holdem_table_session_summary.id_limit), (holdem_table_session_summary.seat), (holdem_table_session_summary.cnt_hands), (holdem_table_session_summary.amt_won), (holdem_table_session_summary.amt_won*1.0/(holdem_limit.amt_bb*holdem_limit.val_nlpl_mult)), (holdem_table_session_summary.amt_rake), (holdem_table_session_summary.amt_mgr) FROM holdem_table_session_summary, holdem_table, holdem_limit WHERE (holdem_table.id_table = holdem_table_session_summary.id_table) AND (holdem_limit.id_limit = holdem_table_session_summary.id_limit) AND (holdem_table_session_summary.id_player=1); Reason: Fatal Error (ERROR: division by zero)

What can i do to make it work again?

Thx for help

[WhiteRider]

Firstly, click "Clear" to make sure you don't have any filters set.
Have you added any Custom Stats to the reports?
What version of PT3 are you using?

[shocun]

i run no filters and i have not added any stats or reports. I have downloaded the newest version but nothing changed...

[WhiteRider]

By 'newest version', do you mean Beta 17? (it will tell you in the title bar of PT3)

The "ERROR: division by zero" means that some percentage stat is trying to divide by zero instances - I thought that shouldn't happen any more, so if you're using Build 2, please update.

If you are using Beta 17, Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[shocun]

ok, i now installed the beta 17 and in 2 reports the problem is gone but in the "sessions" tab the error message is still displayed.
I will try to create a log-file like you suggested.