Clicking "Refresh" not working

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Clicking "Refresh" not working

Postby Edals » Sat Sep 20, 2008 4:28 am

Okay so I'm not sure if anyone has had this problem since I did a search and didn't find anything, but when I click Refresh while looking at my stats in the middle of a session, nothing happens. in order to get PT3 to refresh I've got to remove all filters then reapply them again. I'm using build 17, and I can't figure it out. The HUD updates fine and all the hands are importing, the only thing is clicking "refresh" is as of now the equivalent of doing nothing. Any suggestions? Thanks!
Edals
 
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Re: Clicking "Refresh" not working

Postby WhiteRider » Sat Sep 20, 2008 4:43 am

If you don't have any filters set, does the Refresh button work?
If so, what filters do you have set which causes Refresh to not work?
WhiteRider
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Re: Clicking "Refresh" not working

Postby Edals » Sat Sep 20, 2008 5:46 am

WhiteRider wrote:If you don't have any filters set, does the Refresh button work?
If so, what filters do you have set which causes Refresh to not work?


Even with no filters set, it does nothing.
Edals
 
Posts: 13
Joined: Sun Mar 02, 2008 8:56 pm

Re: Clicking "Refresh" not working

Postby WhiteRider » Sat Sep 20, 2008 6:09 am

OK, Please enable logging, reproduce the problem while playing a few hands on a single table and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
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Posts: 54025
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Location: UK

Re: Clicking "Refresh" not working

Postby Edals » Sat Sep 20, 2008 7:02 am

I sent the log through the system. Thanks.
Edals
 
Posts: 13
Joined: Sun Mar 02, 2008 8:56 pm


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