HUD not displaying anything...

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HUD not displaying anything...

Postby Ensano » Sat Sep 20, 2008 1:02 pm

I don't know if it's just that HUD isn't available in the trial version (would be odd if it wasn't) or that i'm just missing something... but i don't seem to know how to get PT3 so show the stats on the tables.. is there an option that i have to turn on?
Ensano
 
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Re: HUD not displaying anything...

Postby WhiteRider » Sat Sep 20, 2008 1:03 pm

Do you have hands importing OK?

Documentation

PT3 Importing FAQ
PT3 HUD FAQ

If you're still having trouble:
What site? Cash or tournament?
What version of PT3? It should be Beta 17.
WhiteRider
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Re: HUD not displaying anything...

Postby Ensano » Sat Sep 20, 2008 1:23 pm

went through the HUD setup info.. also the FAQs... nothing...

I'm playing on stars...

playing cash games...

just downloaded the latest everything yesterday...
Ensano
 
Posts: 45
Joined: Sun Aug 24, 2008 1:06 pm

Re: HUD not displaying anything...

Postby WhiteRider » Sat Sep 20, 2008 1:26 pm

Did you download Build 2 or Beta 17?
You will need B17 for pokerstars.

Have you configured everything? http://www.pokertracker.com/products/PT ... =starsconf
Please tell me exactly where you are stuck.
WhiteRider
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Re: HUD not displaying anything...

Postby Ensano » Sat Sep 20, 2008 1:33 pm

i downloaded both... PT3 is up and running smooth... HH are auto-importing fine (although the session tab isn't auto-updating I have to refresh it) but it is displaying everything properly...

I'm playing 1 table on stars and 1 table on party...

i have PT2 and PA also running... if i turn them off... HUD doesn't kick in...
Ensano
 
Posts: 45
Joined: Sun Aug 24, 2008 1:06 pm

Re: HUD not displaying anything...

Postby WhiteRider » Sat Sep 20, 2008 1:39 pm

Ensano wrote:i downloaded both... PT3 is up and running smooth... HH are auto-importing fine (although the session tab isn't auto-updating I have to refresh it) but it is displaying everything properly...

This is intentional. So you're running Beta 17, yes?

I'm playing 1 table on stars and 1 table on party...
i have PT2 and PA also running... if i turn them off... HUD doesn't kick in...

Are you in Vista? Are you running everything as Administrator?
Do you see the PT-icon on the tables?
Are party and stars installed in English?

Check that your filters aren't set to prevent stats being shown. PT-icon -> Configure Stats -> HUD Options.
Check the minimum hands limit, for example.
WhiteRider
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Re: HUD not displaying anything...

Postby Ensano » Sat Sep 20, 2008 1:55 pm

yes i am running beta 17...

i am in vista but everything is running as admin.....


son of a... I somehow disabled the start automatically checkbox for HUD... god i'm smart...

sorry to take so much of your time... oh... i take it canadians can't use a credit card to pay for PT3?... if not i guess i'll have to do the stars transfer...
Ensano
 
Posts: 45
Joined: Sun Aug 24, 2008 1:06 pm

Re: HUD not displaying anything...

Postby WhiteRider » Sat Sep 20, 2008 2:49 pm

I'm not sure why you can't use a credit card - I don't know the details of the payment system. If it won't work for you, you can pay by Pokerstars transfer.
How to Purchase PokerTracker 3 via a PokerStars Transfer
If you prefer to pay by credit card, create a ticket on the Support System and someone should be able to sort you out.
WhiteRider
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