f**d up

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f**d up

Postby js2002 » Sun Sep 21, 2008 8:10 pm

Im totally fucked up now!

17.1 fixed my vista problems but now the tables stats freeze from time to time or the table only shows the table avg stats and none other. Whats this?
´No, I dont want to write a ticket nd no I dont enable logging.

I want a devoloper looking at my desktop when I play 9 tables!!! no suport ticket 4 that. just contact my via skype or icq ask me per PN
js2002
 
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Re: f**d up

Postby WhiteRider » Mon Sep 22, 2008 4:40 am

I'm afraid there *is* a support ticket for that..
Schedule a remote assistance session
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Re: f**d up

Postby js2002 » Mon Sep 22, 2008 5:39 am

I ll wait beta 18. If not fixed there will be terror from the deep ;)

I ll get a dev to look and not fixed = refund and the topic PT3 is finished 4 me, the big PT fan :-/

btw where is beta 18 ? 21.09.08 is over.
js2002
 
Posts: 1502
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Location: Germany

Re: f**d up

Postby js2002 » Thu Sep 25, 2008 10:08 am

The freezes got less with beta 18 but still happen!
The stats at the tables are fully there but dont get updated. (no filter issue, because i update every hand)

tipps?
js2002
 
Posts: 1502
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Location: Germany

Re: f**d up

Postby WhiteRider » Thu Sep 25, 2008 10:30 am

Do they work OK if you play a single table?
When they freeze, do they then update again later, or do they stay frozen once they've frozen?
Please check that there are no gaps in your Refresh Rates - these ranges must cover all number of hands, or it will prevent updates.
How big are your database(s)?
Have you run Housekeeping on all of the DBs being used by the HUD?
Is your system running very busy if you look at Task Manager?
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Re: f**d up

Postby js2002 » Thu Sep 25, 2008 10:42 am

WhiteRider wrote:Do they work OK if you play a single table?

I think I doesnt freeze if I only play one table.


When they freeze, do they then update again later, or do they stay frozen once they've frozen?

They freeze and stay freezed. The process is not freezed.


Please check that there are no gaps in your Refresh Rates - these ranges must cover all number of hands, or it will prevent updates.

no gaps


How big are your database(s)?

3 DBs 2 with about 4GB and on with few MB.

Have you run Housekeeping on all of the DBs being used by the HUD?

often

Is your system running very busy if you look at Task Manager?

Hi got plenty stats in the popups at every table. Somestimes the postgre process uses 50%, but I bought a new dual core pc few weeks ago.



I ll enable loggin and play until this happens again and then i start camtasia and make a video. hope this helps.
js2002
 
Posts: 1502
Joined: Fri Feb 15, 2008 5:44 am
Location: Germany

Re: f**d up

Postby WhiteRider » Thu Sep 25, 2008 11:14 am

OK, great - make sure you have logging enabled too, so that we can analyse what you record.
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Re: f**d up

Postby js2002 » Thu Sep 25, 2008 4:52 pm

js2002
 
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Re: f**d up

Postby WhiteRider » Thu Sep 25, 2008 5:07 pm

Thanks - if you didn't already, please create a ticket and attach these links.
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Re: f**d up

Postby js2002 » Fri Sep 26, 2008 7:32 am

js2002
 
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