"Unable to Launch Autoimport" Message for PS

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"Unable to Launch Autoimport" Message for PS

Postby Carl LaFong » Tue Sep 23, 2008 3:13 pm

I am using latest version of PT3. Worked fine during my last session at Stars last night. When I signed onto Stars today, I rec'd a software update notice from Stars that I accepted. Then joined a ring game table, turned on PT# and received message

"Unable to launch auto import for site. Reason: Pokerstars autoimported needs configured."

For what its worth, I had to retype my user name and password to get into Stars after the upgrade and noticed my preferred seat selection was no longer recognized.

Here's what I see ( and don't see):
- check mark disappeared in "auto" column besides stars
- all boxes on "preferences" tab are checked
- neither auto import option box is checked in config tab
- hand history directory drop down is blank
- memory grabber box is checked
- hand history looks complete and current under Texas Holdem tab

All the settings at the Stars site reflect the instructions in the stars config documentation.

Would appreciate some help to re-activate.

Thank you
Carl LaFong
 
Posts: 33
Joined: Mon Mar 10, 2008 5:11 pm

Re: "Unable to Launch Autoimport" Message for PS

Postby Carl LaFong » Tue Sep 23, 2008 4:57 pm

In case this has any impact on my problem described above, just received reply from Stars that today's upgrade replaced the INI file in Stars with default settings.
Carl LaFong
 
Posts: 33
Joined: Mon Mar 10, 2008 5:11 pm

Re: "Unable to Launch Autoimport" Message for PS

Postby WhiteRider » Wed Sep 24, 2008 3:20 am

It sounds like you will need to re-configure pokerstars to write hand histories.
http://www.pokertracker.com/products/PT ... =starsconf

In general, please state the version number, not just "latest" - Beta 18 is now out, please update.
Download and install PT3.
Beta 18 release notes.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: "Unable to Launch Autoimport" Message for PS

Postby Carl LaFong » Wed Sep 24, 2008 8:15 pm

per my original note, i reconfigured before initially posting

downloaded beta 18 subsequently and now problem is fixed
Carl LaFong
 
Posts: 33
Joined: Mon Mar 10, 2008 5:11 pm


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