Still having trouble importing

[Drich33]

It appears that i have imported my hands, but i cant get the results to show up on the stat sheet. Also, PT didnt pick up the tournament description automatically. I really appreciate the help.

[WhiteRider]

AFter you import, you need to click "Refresh".
Also see the Tournaments FAQ

[Drich33]

I tried refresh before, still not working. The stats are just blank but it shows that 86 hands are importing.

[Josh]

Try clicking the "Clear" button to make sure you have no filters set that might be hiding the data from you.

[Drich33]

none of that is working

[WhiteRider]

Check both the Tournaments and Cash tabs - we've seen some cases of tournament hands importing as cash.

[Joliaux]

Very sorry to post also here but I have the same problem (but his english is proper than mine :oops: ). I did the same and followed the same advices but still blank...

[WhiteRider]

Did hands report as importing correctly?
Are you using Beta 18?

[Joliaux]

Did hands report as importing correctly?
Are you using Beta 18?

Nothing special is said (HH is in the poker tracker folder, I checked).
Yes sir, I downloaded it as soon as you post (the one without SQL).
The refresh/clear stuff doesn't work either.

Such a disappointment, so close but sooooooooooo far..........

[WhiteRider]

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.