Lagging problems Beta 18

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Lagging problems Beta 18

Postby The Big Jelly » Thu Sep 25, 2008 2:39 pm

Hi support,
Further to other report in this forum I have also had some problems with lagging now I have updated to the new beta 18.
I have a fairly high performance computer and have not had lagging problems with other versions. The lagging affects general computer use as well as poker activity even with just one table running but gets worse with more tables. I have tried toggling hud performance enhancement on and off and the problem seems to be fairly minimum and acceptable with the hud performance enhancement off although I would have expected the reverse.

I therefore dont really have a problem but I mention it here for the benefit of others.
The Big Jelly
 
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Re: Lagging problems Beta 18

Postby WhiteRider » Thu Sep 25, 2008 2:48 pm

Thanks for your report - Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
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