Stats on table and Stats in pop up different

[abstractls]

Here is an interesting one. I moused over the stats and notice the stats I have on the table and the stats I have in the pop up are different. It is obviously seeing much less hands in the pop up, what gives?

[ img ]

[ img ]

I made sure all databases are selected

[WhiteRider]

Just confirm - I assume you're using Beta 18 since you have the icon showing?

Try adding the total number of hands to the popup and see what value you get.
I wonder if the popup is showing the session stats where the table group is showing the totals. Try enabling the 'retrieve session stats for tooltips' and compare values then.

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[abstractls]

Yes I am using Beta 18

OK so i added total hands played to my pop up stats to see if they match and they dont

[ img ]
this one says 3592

[ img ]
the pop up stats say at the very top 1400

[WhiteRider]

Have you got multiple databases selected?
These stats are for another player, not you, aren't they?

Please enable logging, reproduce the problem by playing a few hands on a single table (and showing the popup) and submit your PokerTracker.log and PokerTrackerHUD.log files along with a screenshot (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[abstractls]

Yes i have different databases, but all are selected. I have the hands that I have played then 3 for observed (One for each of the last 3 months). I have them all selected in the HUD setup. These stats are not for me, I just opened up any random table (The first post and second post are different players)

[abstractls]

OK btw i checked, the stats being displayed on the table are all stats from all databases (He is only in 2 of them, my hands and sept observed hands), however the stats in the pop up are only from the active database which is hands that i have been at the tables for.

[WhiteRider]

Right - thanks.
Please create a ticket on the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
Don't worry about creating a log file unless one is requested in response to your ticket.