doesnt start

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doesnt start

Postby urhokaappi » Mon Sep 29, 2008 8:15 am

The PokerTracker3 doesn´t start anymore, and stays on that loading screen (Poker Tracker 3 version 3.00 beta 18 - Build Date Sep 23 2008) and doesnt go forward. why?
urhokaappi
 
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Re: doesnt start

Postby WhiteRider » Mon Sep 29, 2008 8:17 am

Have you updated any anti virus software or firewall?

Are you using Vista?
Are you running PT3 as Administrator? Right click the shortcut and select 'Run As Administrator'. This is different to being logged in as an Administrator.

Otherwise, Please see the instructions in 'enable logging' for how do do this when you can't start PT3, and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
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ongame database import doesnt start

Postby bistu » Mon Sep 29, 2008 11:49 am

it was working fine till today

there was a klient update

is it possibile they have changed something in the database ?
bistu
 
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Joined: Sat Feb 09, 2008 5:43 pm

Re: doesnt start

Postby WhiteRider » Mon Sep 29, 2008 3:21 pm

What client updated?
If PT3 won't even run then it's not a poker site problem.
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