ongame and pt3 does not compute

[zolih]

Hi!

Everything was worked fine until yesterday.
the hud sometimes didnt appeared on the tables, sometimes only on one or two tables but not more and sometimes worked perfektly.
The other issue is that the while pt3 and ongame client running at the same time the pt3 gets INCREDIBLE slowly, after autoimport I usually waiting 5-6 min to the first hudstat at the table.
And the biggest problem is that 50% of the time the ongame client gets freezing and sometimes get closing. without pt3 there is no problem.
And yes I have the newest updates and a strong computer.

[WhiteRider]

Does it say Build 3 in the title bar of PT3?

Have you run the Housekeeping functions recently? The cache will really speed things up.

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[zolih]

yes build 3 and I housekeeping in every 3days( ~ in every 5000 hand).

the strange thing is that these errors appeared suddenly and not gradually (like get slower and slower everyday)

[WhiteRider]

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.