PT3 Build3. Abnormal program termination

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT3 Build3. Abnormal program termination

Postby RezviyBelorus » Sat Oct 04, 2008 9:34 am

All on screen.
[ img ][ img ]
RezviyBelorus
 
Posts: 16
Joined: Fri Apr 18, 2008 6:36 am

Re: PT3 Build3. Abnormal program termination

Postby WhiteRider » Sat Oct 04, 2008 12:26 pm

Are you getting this for every hand?
Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT3 Build3. Abnormal program termination

Postby RezviyBelorus » Sat Oct 04, 2008 1:11 pm

Not for every hand, but very often.
RezviyBelorus
 
Posts: 16
Joined: Fri Apr 18, 2008 6:36 am

Re: PT3 Build3. Abnormal program termination

Postby WhiteRider » Sat Oct 04, 2008 1:44 pm

After you finish importing a session, close down FT and check for any old hand history files - if there are any, move them manually to the 'processed' folder.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 0 guests