HUD and import problem...

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HUD and import problem...

Postby shortydawg » Tue Oct 07, 2008 11:51 am

so i downloaded build 3 the other day with no problems and today when i turned on my computer and started importing on fulltilt it only imported a few hands then just said Full Tilt: Warning: Encountered cancelled hand history. (Hand #etc... and HUD never displayed throughout this whole process. Ive restarted PT several times and even d/l it again but with no success. Anyone have any suggestions?
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Re: HUD and import problem...

Postby WhiteRider » Tue Oct 07, 2008 12:07 pm

Are you seeing this error for all hands now?
If you are able to reproduce this, Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
Attach a hand history file which causes the error too.
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Re: HUD and import problem...

Postby shortydawg » Tue Oct 07, 2008 2:43 pm

Yeah I am seeing this for all hands now.
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Re: HUD and import problem...

Postby shortydawg » Tue Oct 07, 2008 2:46 pm

weird, just after posting this the problem stopped. computers have a mind of their own sometimes i guess...
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Re: HUD and import problem...

Postby bouter8 » Tue Oct 07, 2008 2:58 pm

I' ve got the same problem
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Re: HUD and import problem...

Postby shortydawg » Wed Oct 08, 2008 7:07 pm

Today the same problem started again and looking through the forum I see I'm not the only one with this issue. It needs a bug fix for sure and hopefully it comes soon.
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Re: HUD and import problem...

Postby gekruse » Wed Oct 08, 2008 7:50 pm

I'm having the same problem as well.
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