My Popup Stats are Not Displayed in HUD

[kgdcase]

When I click on my own stats, the popup displays the various statistical categories, but there are no actual statistics showing up. The popup for other players at the table works just fine. Did I somehow screw up my configuration? I play on stars and have windows vista, btw. Thanks for your help.

Kevin

[prajna]

Try to run housekeeping on your database to see if this resolves the problem. When you do not see stats in the popups it is because the data was not available when you clicked on it, generally because it was not able to access it fast enough from the database. Housekeeping should clear up this problem.

~ Thomas
[PokerTracker Support]

[fudawg]

I have same problem. I have tried housekeeping, hard disk defrag, and the optimizing the postgresql config files, but my stats still do not show up. Any other suggestions?

[WhiteRider]

How many hands do you have for yourself in the DB? How big is the DB overall?

[fudawg]

I have 14,150 of my own hands. And i probably have about same amount of opponents hands since I mostly play HU.

[Peligroso]

Please enable logging (Configure -> Options -> Logging enabled), reproduce the problem and then shut down PT3 and attach the PokerTracker.log file and PokerTrackerHUD.log file found at C:/Program Files/PokerTracker 3, (not in the logs sub-directory), to a Support Ticket.