ipoker cashgame

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ipoker cashgame

Postby Steveney » Thu Oct 09, 2008 3:42 pm

Hud not loading, hands not being imported:

Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #291)
2008/10/09 21:35:16: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #315)
2008/10/09 21:35:29: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #2072)
2008/10/09 21:36:39: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #2107)
2008/10/09 21:36:58: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #346)
2008/10/09 21:37:36: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #2146)
2008/10/09 21:37:36: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #366)
2008/10/09 21:37:52: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #384)
2008/10/09 21:38:13: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #2176)
2008/10/09 21:38:43: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #415)
2008/10/09 21:38:59: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #2204)
2008/10/09 21:39:15: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #435)
2008/10/09 21:39:30: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #454)
2008/10/09 21:39:50: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #474)
2008/10/09 21:40:09: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #494)
2008/10/09 21:40:11: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #2240)
2008/10/09 21:40:48: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #518)
2008/10/09 21:41:05: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #2268)
2008/10/09 21:41:34: Access violation (0) (Flags: 0; Address: 0x00a36469)(Line #546)


Whats the solution?
Steveney
 
Posts: 8
Joined: Sat Sep 27, 2008 5:51 am

Re: ipoker cashgame

Postby WhiteRider » Thu Oct 09, 2008 3:56 pm

Please give us a bit more information..

What version of PT3 are you using?
Has this just started happening? Did you have it working OK before?
Are you auto-importing as you play, or manual importing a batch of old hand histories?
Are the hand histories in English?
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: ipoker cashgame

Postby Steveney » Thu Oct 09, 2008 4:00 pm

What version of PT3 are you using?

Downloaded the latest as recently requested by PT3 when starting up: 3.00 build 3

Has this just started happening? Did you have it working OK before?

Dunno if it worked before on this version, cause I have been busy this week and this is the first time I have some time to play cash games (.5/1$ 6 handed)

Are you auto-importing as you play, or manual importing a batch of old hand histories?

Auto- importing

Are the hand histories in English?

Yes


Anything else?
Steveney
 
Posts: 8
Joined: Sat Sep 27, 2008 5:51 am

Re: ipoker cashgame

Postby WhiteRider » Thu Oct 09, 2008 5:58 pm

Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


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