PT3 HUD - Can't create cache

[crizzla]

Hey,

I just added a new DB to my PT3-DB's. After activating the new DB, PT3 HUD stopped working.
Every time I want to start the HUD it tells me: "When using multiple databases with the Hud, you must make sure all databases selected had their cache created."
I updated the cache for all the databases with the housekeeping, but it didn't help.

Any other solutions?

[kraada]

Please enable logging (Configure --> Options --> Logging Enabled should be checked, then restart PT3) and reproduce this error. Then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support request and we will look into the issue further. These log files contain significant useful information for us and will expedite diagnosis considerably.