Error on open

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Error on open

Postby tarponkeith » Sat Oct 11, 2008 2:11 pm

I got this pop up when I first opened PT, and when I clicked "OK", the program died...

I'm wondering if it's because I "purged" my database the other day?

[ img ]
tarponkeith
 
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Re: Error on open

Postby kraada » Sat Oct 11, 2008 5:42 pm

That error shouldn't be happening.

Please enable logging (Configure --> Options --> Logging Enabled should be checked, then restart PT3) and reproduce this error. Then please attach the C:\Program Files\PokerTracker 3\PokerTracker.log file to a support ticket so that we can examine exactly what is going on in your case in greater detail. Make sure to reference this thread in your ticket.
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