Hud prob on full tilt?

[Sidewalker]

The hud wont work at all when i play tournament but works fine/ok when i play CG why? i get no errors etc. cant figure out why the hud wont work @tours.

[WhiteRider]

There shouldn't be any problem with tournaments.
Are the hands importing OK?
Do you see the PT-icon on the table?

[vsjuhefb_3j]

Have the same problem.
CG showing all results in HUD. But doesn't work in tournaments.
The import of hand doesn't works well, not PT-Icon, no HUD, no error message.

Any ideas?

Thank you in advance

[WhiteRider]

Do you have FTP installed in English?
If the hands aren't importing then you won't see the HUD, so we need to get that fixed first.
Please check the PT3 Importing FAQ.

If you still can't get them to import, Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.