Beta 19 Autorate: Icon 19 ....

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Beta 19 Autorate: Icon 19 ....

Postby js2002 » Thu Oct 16, 2008 10:48 am

Hi,

at some players the icon doesnt show and the hover popup shows "Icon 19" andother players "icon 21".

You know why?
js2002
 
Posts: 1502
Joined: Fri Feb 15, 2008 5:44 am
Location: Germany

Re: Beta 19 Autorate: Icon 19 ....

Postby WillySutton » Thu Oct 16, 2008 3:09 pm

Same problem here but hover-over will show the text from the autorate rules section. Seems that icon display is pretty arbitrary in this beta release. Is it possible to go back to the non beta version, the last "stable upgrade", or did you change the database structure?
WillySutton
 
Posts: 42
Joined: Sun Jul 27, 2008 2:25 am

Re: Beta 19 Autorate: Icon 19 ....

Postby tjay » Thu Oct 16, 2008 3:18 pm

I can verify the problem. The icon is gone for players with ratings saved before the update to beta 19. If their rating changes or new players get auto rated, the icons are OK. When the icon is missing, the tool tip shows something like "Value: Icon 33, This Session: Tight-Passive/Aggressive".
tjay
 
Posts: 1
Joined: Sat May 17, 2008 11:19 am

Re: Beta 19 Autorate: Icon 19 ....

Postby WhiteRider » Thu Oct 16, 2008 3:49 pm

There were a few issues with the auto-rate rules, which may have been fixed so I suggest you re-run the auto-rate.
If you see this problem again after that, please let us know.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Beta 19 Autorate: Icon 19 ....

Postby WillySutton » Fri Oct 17, 2008 12:45 am

Re-doing the auto rate players en-masse does NOT solve the problem. Again I ask, is it possible to retreat to the last version? It worked fine for me but I don't want to corrupt the database just to try without some kind of indication from here so please ... ?
WillySutton
 
Posts: 42
Joined: Sun Jul 27, 2008 2:25 am

Re: Beta 19 Autorate: Icon 19 ....

Postby WhiteRider » Fri Oct 17, 2008 4:28 am

Yes, you can reinstall Build 3, but Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate first.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Beta 19 Autorate: Icon 19 ....

Postby WillySutton » Fri Oct 17, 2008 10:21 pm

Bug Report filed.
WillySutton
 
Posts: 42
Joined: Sun Jul 27, 2008 2:25 am

Re: Beta 19 Autorate: Icon 19 ....

Postby WhiteRider » Sat Oct 18, 2008 4:21 am

Thanks.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 0 guests