Registration server down

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Registration server down

Postby Jerry » Thu Oct 16, 2008 7:47 pm

I paid for PT3 in August. Downloaded Beta 19. Said I have trail version.
Input reg code it worked fine. Today again it says I have trail version.
Input reg code and it now says registration server cannot be reached.
Please try later. That was a few hours ago.

I use winxp. Build 3 beta19.

I can't use Pt3.

Please let me know when this will be fixed
Thanks
Jerry
 
Posts: 5
Joined: Thu Jul 31, 2008 5:35 pm

Re: Registration server down

Postby Jerry » Thu Oct 16, 2008 8:51 pm

Server is now acknowledging code. However I have
to input code each time I start up PT3.

Please fix reg server.

Thanks
Jerry
 
Posts: 5
Joined: Thu Jul 31, 2008 5:35 pm

Re: Registration server down

Postby WhiteRider » Fri Oct 17, 2008 4:27 am

Try removing the file (with PT3 closed):
C:\Program Files\PokerTracker 3\Data\Config\PokerTracker.lic
..then run again.

If it still requires you to register every time, Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


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