Problems with Purge

[gusorama]

Hello,

im currently trying to purge some hands ... but there is no status bar. i dont know what to do. windows says the program is not responding but my harddrive is working all the time and my computer nearly freezes.

heres what i did -> purge -> advanced -> cash games -> selected a pokerroom -> and all limits on it -> observed only -> selected my screenname for this pokerroom -> clicked purge sessions ... the window poped up "do you realy ... blub" -> OK ...

yesterday ive purged some hands in the same database but did not select >observed only< and it worked fine. what can i do now? i dont want to destroy my database :/

[WhiteRider]

No, I'm not seeing a progress bar either.
I'm just experimenting - I haven't used advanced purge before.
Did you see a progress bar when you purged yesterday?
How long has it been running for?
If you're purging ALL the observed sessions it could take a while.

EDIT: mine has finished OK despite no progress bar, but I only purged a level where I have very few hands.

[gusorama]

yesterday it pops up just as i klicked the >purge sessions< button. but it works now...
it tooked more than an hour but the progress bar finaly popes up and the purge progress itself just tooked 5minutes then... seems to be a perfomance problem with my database. started another purge now and it pops up just as i klicked the button again ... huh im happy my database is not craped up :)

thx for your reply!

[WhiteRider]

I suspect there's some error with when the progress bar gets shown.
If you do another purge, Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[gusorama]

ok ill try it.