problems with auto import hand history

[betting ed]

i just purchased pt3 and trying to figure out how to use it.when i start auto import my hands it says in the screen it is importing files when i m playing but when finished there is 0 hands imported ,0 errors and 0duplicates.what can be the problem?

[WhiteRider]

What site are you playing at?
Check the site-specific setup guide in the Documentation.
Please check out our Quick Start Guide

PT3 Importing FAQ

[betting ed]

i m playing at pokerstars and just looked in the documentation but i m not very good with computers and don t know what is pdf and html or what to do

[betting ed]

i think i already configured it before cause i have the checkmark and it says it is downloading files from the sit&go s that i ve played but then it says above 0 hands imported.

[betting ed]

Auto-Import beginning
2008/10/18 14:32:23: PokerStars: Starting auto-import.
2008/10/18 14:32:23: PokerStars: Found 2 files to monitor.
2008/10/18 14:32:23: PokerStars: Loading hand history file: C:\Program Files\PokerStars\HandHistory\bettinged\HH20081018 T114911589 No Limit Hold'em $15 + $1.txt
2008/10/18 14:32:23: PokerStars: Loading hand history file: C:\Program Files\PokerStars\HandHistory\bettinged\HH20081018 T114911625 No Limit Hold'em $15 + $1.txt

[WhiteRider]

pdf and html are links, just click the "html" link.

OK, so it's finding the correct files - is PokerStars installed in English?
Did you read the importing FAQ link I gave you above?