beta 19 and multiple databases problem

[INSPIRON]

I have purchased pt3 and use build 3.
Today I decided to give beta19 a try.

Here is my experience:
1st issue: Program was unable to connect to registration server. Had 8 days left in "trial".
FIXED - Edited my firewall.

2nd issue: It asked me to create a database (as if brand new), with the default PT3 initial settings. This messed up the connections with my other databases. Now I only had this database in PT3's Database Management list.
WHAT I DID: First checked PGAdmin, and the other databases I had were there, ok, intact. Restored my computer to an earlier time, and I am using build 3 again atm as I don't have the time to try to figure this out on my own.

Questions:
Are you aware of a similar problem (regarding multiple databases)?
What can we do in order for this to not happen on the next release (beta 20 or build 4)?
How could I help with this problem?

[WhiteRider]

How did you update? You didn't uninstall first, did you? Hopefully you just stopped PT3 and installed over the top?
If you want to connect to an existing database, use Database -> Database Management -> New; then check 'this DB exists' and browse for it.

[INSPIRON]

How did you update? You didn't uninstall first, did you? Hopefully you just stopped PT3 and installed over the top?
If you want to connect to an existing database, use Database -> Database Management -> New; then check 'this DB exists' and browse for it.

First, will all the respect, you haven't answered my questions.

Second, why would I want to uninstall it? Shouldn't new versions / patches be installed over the top?

Third, I don't remember having to do this (reconnecting to an old database in a new version) on other updates. Should have this happened?



Also I have to add that I appreciate the quick time response of these posts. Thank you!

[WhiteRider]

Second, why would I want to uninstall it? Shouldn't new versions / patches be installed over the top?

You wouldn't, but you'd be surprised how often this is the problem.

Third, I don't remember having to do this (reconnecting to an old database in a new version) on other updates. Should have this happened?

No, this shouldn't have happened. I don't know why that would happen, which is why I wondered if you'd installed incorrectly.

If you want to try Beta 19 again, Please enable logging first, and if you get the problem again, submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[INSPIRON]

Ok, thank you!