Pokertracker HUD + FullTilt not working

[boombayeh]

Hi

Anyone can help me wit this.
Somehow the pokertracker HUD isn't showing on Fulltiltpoker

Thx,

BB

[WhiteRider]

Please check the PT3 HUD FAQ.
Do you have hands auto importing correctly?

[BigSlick]

I am having the same problem. I see the PT3 HUD Icon on each table I have up, but the stats are not showing on the table.

[WhiteRider]

Check your filters to make sure they're not preventing your stats being shown. HUD Options tab of hud config window.
What site are you playing at?
Cash or Tournament?

[BigSlick]

Full Tilt. Everything was working fine until yesterday. Playing Cash

Only filter box checked is "Retrieve Session Stats for tool tips"

[WhiteRider]

OK, Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the
Support system , and link to this thread in the reference field of the ticket so that we can investigate.

[BigSlick]

While I was waiting for your reply, I went to the "Houskeeping" section and did an "update cache". This seemed to fixe the problem. Stats are now showing and working properly.

If I encounter more problems, I will create the log and submit as suggested.

Thanks,