ONGAME problems

[ettorem]

Hi, I manually imported about 90k hands because when i tried to set up the "auto-import" PT3 said "no files to monitor"....

After importing all my hands, and play new hands.. same problem now.... auto-import says 0 files to monitor.

pls advise

thanks

[WhiteRider]

Are hand history files being created for the hands you are playing?
Is the auto import tab for OnGame set to look in the correct folder? (select OnGame, click the OnGame configuration tab on the right)

[ettorem]

yes...and..yes

[WhiteRider]

OK - I'm not familiar with the intricacies of OnGame HH files, but I have it in my mind that there are some issues - maybe someone who plays there can let us know, but otherwise...

Please enable logging, reproduce the problem and submit your PokerTracker.log to the
Support system , and link to this thread, so we can investigate.

[cedric33]

I have the same problem.
No problem with a manual import but the auto import says that there is no file to monitor.
Somebody can help us?

[WhiteRider]

IIRC, There is a complication with auto import from OnGame but I'm afraid I can't remember the details.
Hopefully someone will remind us, and I'll add it to the FAQ.

I *think* it's something to do with not being able to select the correct file either while the client is running or not running.
Please try setting up auto import both with a table running and without.