hud/stats not working

[marco]

hello

after i installed the newest download version my hud and stats dont work anymore. there is no pt sign at the tables.
how to solve this?

[marco]

i meant pt3. when i opened it there was a message that there is a newer version.
now it doesnt work anymore.

[prajna]

What version do you have running? Please check your system clock and make sure it is set correctly as I had to troubleshoot an issue of this last night and found the problem for getting this error was that they had accidentally set their system clock up by a month.

~ Thomas
[PokerTracker Support]

[marco]

What version do you have running? Please check your system clock and make sure it is set correctly as I had to troubleshoot an issue of this last night and found the problem for getting this error was that they had accidentally set their system clock up by a month.

~ Thomas
[PokerTracker Support]

i installed beta 13. i dont know what u mean by system clock.
where can i find that???

[Peligroso]

What version do you have running? Please check your system clock and make sure it is set correctly as I had to troubleshoot an issue of this last night and found the problem for getting this error was that they had accidentally set their system clock up by a month.

~ Thomas
[PokerTracker Support]

i installed beta 13. i dont know what u mean by system clock.
where can i find that???

It's your clock settings in windows, in the lower-right of your screen. At what site are you playing? If you're playing on PartyPoker, there's a known issue with beta 13 on partypoker that the auto import isn't working unless you start it after you have started playing on the tables.

[marco]

What version do you have running? Please check your system clock and make sure it is set correctly as I had to troubleshoot an issue of this last night and found the problem for getting this error was that they had accidentally set their system clock up by a month.

~ Thomas
[PokerTracker Support]

i installed beta 13. i dont know what u mean by system clock.
where can i find that???

It's your clock settings in windows, in the lower-right of your screen. At what site are you playing? If you're playing on PartyPoker, there's a known issue with beta 13 on partypoker that the auto import isn't working unless you start it after you have started playing on the tables.

my clock settings are right.
i play at everest poker.

[WhiteRider]

What version were you using before?
You should not be informed about new betas, only full builds.

Are hands still importing properly?