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Crashing error

PostPosted: Sat Jun 14, 2008 3:45 am
by wieee
Hi

after about 1 hour of play PT3 sudenly crashes, had it 3 times last night which also was my first night running it.

i get a smal window saying "Error: Accsess violation at 0x00E2AE8 (tried to read from 0x3930304E), program terminated.

it is just to restart PT3 and it runns smothly once agin for another hour or so and then same msg again.

thx for help

v3.00

//wieee

Re: Crashing error

PostPosted: Sat Jun 14, 2008 4:53 am
by WhiteRider
What version is this? Build 2 / beta 12 / beta 13?

Are you doing anything particular when the crash happens?
Do you have the HUD running? Has it been running the whole time?

Please try beta 13 if you are not already, and..
Please enable logging, then next time it happens submit your PokerTracker.log to the
Support system , and link to this thread.

Re: Crashing error

PostPosted: Sat Jun 14, 2008 6:00 am
by wieee
it's build 2

Are you doing anything particular when the crash happens?
no just playing poker :), no game / movie or other stuff, firefox and and some mp3.

Do you have the HUD running? Has it been running the whole time?
yes i have it running and yes i have it running the whole time and it works just fine.

i will change to beta 13 and try it out during the day then, thx for the help >:))

will i have to reinstall pt3 or can i just runn beta 13 over the old as a uppdate?

Re: Crashing error

PostPosted: Sat Jun 14, 2008 6:20 am
by WhiteRider
Just stop PT3 and install b13 over the top, do NOT uninstall.