PT locked up altogether...

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PT locked up altogether...

Postby fyl2u » Tue Jun 17, 2008 4:19 am

Here's a new one on me...

I'd just finished 2 STTs I was playing, and went to input my results.

Clicked on the "Sort By Date" bar and selected the first of the 2 games, turned it into a SNG(1-table), hit "auto fill" and saved the 3 winners and the tourney data in turn as usual... no problem.

Clicked on the 2nd of the 2 games and PT froze completely. I waited for ages (2 or 3 minutes) but nothing happened... tried all manner of bringing the window forward... alt-tab, using the taskbar, minimising everything else, but it was totally locked up so I had to force-close it (right-click on taskbar, "x close alt-f4")

I've saved the logs in case they're of use, but I think I remember someone saying that it doesn't write the error to the logs if you force-close it?
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm

Re: PT locked up altogether...

Postby WhiteRider » Tue Jun 17, 2008 4:50 am

The log should have been written up to the point of the crash so could be useful.
Please submit it.
When you restarted, were you able to enter the results ok?
WhiteRider
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Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT locked up altogether...

Postby fyl2u » Tue Jun 17, 2008 6:07 am

WhiteRider wrote:The log should have been written up to the point of the crash so could be useful.
Please submit it.
When you restarted, were you able to enter the results ok?


OK, I'll upload them to a new ticket.

Yes, when I restarted PT I could input the results just fine.
fyl2u
 
Posts: 187
Joined: Tue Mar 11, 2008 5:15 pm


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