Which version are you using? Please try to download and install Beta 13 if you aren't already running it. Also, please try renaming your Data\Layouts.pt3 file to revert to the default layout and see if you're still having these issues. If you're using Beta 13 and still have these problems, please enable logging and attach your PokerTracker.log and PokerTrackerHUD.log files to a
Support Ticket. If renaming your layouts.pt3 file helped, please also zip your old layout and attach that as well. Thanks.