PT3 doesn't start anymore

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PT3 doesn't start anymore

Postby Cool2008 » Sat Jul 05, 2008 10:58 am

Hello,

I have PT3 and it worked fine, but now it crashes everytime I want to start it. It displays the small PT3 start screen in the center, but then nothing happens.

Thanks in advance
Cool2008
 
Posts: 9
Joined: Tue Jun 24, 2008 5:06 pm

Re: PT3 doesn't start anymore

Postby Cool2008 » Sat Jul 05, 2008 11:36 am

I have Beta 14 btw
Cool2008
 
Posts: 9
Joined: Tue Jun 24, 2008 5:06 pm

Re: PT3 doesn't start anymore

Postby LabrieEric » Sat Jul 05, 2008 12:24 pm

same problem....but it was working yesterday...

and yes i use "run as administrator" with vista.
LabrieEric
 
Posts: 7
Joined: Tue Jun 03, 2008 12:20 pm

Re: PT3 doesn't start anymore

Postby WhiteRider » Mon Jul 07, 2008 5:25 am

First, Please enable logging, reproduce the problem and submit your PokerTracker.log to the
Support system , and link to this thread.

After this, try re-installing beta 14 just as you normally install an upgrade. No need to uninstall, just stop PT3 first.
Please let us know whether this solves the problem as we are working on this. Please also add to your ticket if this solves the problem.
Thanks.
WhiteRider
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Location: UK


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