NO HUD at Stars when play tourneys

[Heiko]

i didnt get the hud at the table when i play tournaments at pokerstars. most time i play SNG HU-Tourneys, but never get stats at the table. i have no problems with cashgames. what can i do?

[MTPaid]

I'm suddenly having the same problem. The HUD has always worked on Stars MTT's previously. Now I'm about 30 hands into the $100K (all imported correctly as far as I can see) and still no HUD stats. HUD is set to appear after 20 hands.

EDIT: I'm still using Build 2.

[WhiteRider]

What version are you using, Heiko?
I would suggest trying Beta 14 as this has several fixes for the HUD - Download page, scroll down for beta 14.

[MTPaid]

That was weird. I played 162 hands at that table and the HUD didn't worked. But when I was moved to another table it worked again. Have never had that happen before.

[Heiko]

i use beta14...

[WhiteRider]

I haven't tried SNGs but MTTs work for me at Stars.
Please enable logging, reproduce the problem and submit your PokerTracker.log to the
Support system , and link to this thread.